Michele Barnes

integrity

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innovation

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inspiration

INSIGHTS

Strategic Perspectives on Digital Growth

This space serves as a central hub for the methodologies, toolsets, and industry benchmarks I have built, deployed, and proven in the field. Explore a curated selection of frameworks designed to unpack user behavior, solve friction, and scale digital revenue:

  • Blogs: Forward-looking industry commentary, user psychology breakdowns, and deep dives into modern digital experience design.
  • Case Studies: Data-backed, retrospective reviews of full-funnel architectures, continuous optimization testing, and real-world conversion lifts.
  • Assets: One-sheets, frameworks, downloadable checklists, and practical optimization resources built for active digital marketing teams.

BLOGS & ARTICLES

Why Your Business needs a CRO Audit

Using an Audience-First Focus to Convert Visitors

5 Steps to Nailing a CRO Audit

CRO audit checklist: Identify the conversion actions that matter to your business Focus on the touchpoints that matter…

Using an Audience-First Focus to Convert Visitors

5 Steps to Nailing a CRO Audit

CRO audit checklist: Identify the conversion actions that matter to your business Focus on the touchpoints that matter…

10 Landing Page Best Practices

Landing page strategy: Create conversion-focused landing pages to get the most out of your efforts and guide visitors towards the action you want them to take....

What is Google Analytics 4 and Next Steps

Turning Web Traffic Into Destination Visitors

Transitioning to GA4

Get the guide: See what's changing in Google Analytics and how to get ready for the transition to the next level of cross-device, event-based reporting...

Turning Web Traffic Into Destination Visitors

Transitioning to GA4

Get the guide: See what's changing in Google Analytics and how to get ready for the transition to the next level of cross-device, event-based reporting...

6 CRO Elements for DMO Sites

A/B testing strategy: Prioritize website goals and eliminate testing bias. Use continuous A/B testing to turn digital traffic into real-world tourism growth...


Engaging Audiences via Personalization

New Year Resolutions for Your Website

A Playbook for Dynamic Content

Dynamic content strategy: Target distinct geographic audiences with relevant, real-time messaging to maximize visitor engagement and drive conversions...

*Please note link is a screenshot of the original article.

New Year Resolutions for Your Website

A Playbook for Dynamic Content

Dynamic content strategy: Target distinct geographic audiences with relevant, real-time messaging to maximize visitor engagement and drive conversions...

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3 Steps to Improving Performance

Shift your digital strategy from content volume to high-value quality. Explore three key areas to focus on to turn website content failures into future growth wins...

*Please note link is a screenshot of the original article.

Applying Kaizen to Your Website

Applying Kaizen to Your Website

Steps to Continuous Optimization

Adopt a philosophy of continuous, data-driven improvement. Learn how to eliminate funnel friction, leverage high-contrast visual cues, and deploy targeted user testing to scale conversions...

*Please note link is a screenshot of the original article.

Steps to Continuous Optimization

Adopt a philosophy of continuous, data-driven improvement. Learn how to eliminate funnel friction, leverage high-contrast visual cues, and deploy targeted user testing to scale conversions...

*Please note link is screenshot of the original article.

CASE STUDIES

19%

Increase in Sales

Driving DTC Scale through Personalization

Postclick partnered with Audien Hearing to overcome internal resource constraints and eliminate generic homepage ad routing. With segmented landing page variations that targeted affordability and emotional value propositions alongside split testing, the team improved relevance across the user journey and captured a 19% conversion rate lift in under two months...

40%

Increase in Appointment Requests

Scaling Lead Gen via Experimentation

Viva Eve partnered with Instapage to optimize landing pages for social media traffic. By deploying sticky header and footer elements to keep the primary CTA persistently visible on desktop and mobile viewports, the team eliminated scrolling friction and secured a 40% lift in appointment scheduling...

128%

Increase in RFP Submissions

Optimizing the Funnel with Journey Mapping 

Simpleview analyzed the meeting planner user journey to identify where critical traffic was dropping off into leisure content. By engineering curated B2B navigation widgets, removing footer distractions, and positioning high-priority anchors, the team plugged the conversion leaks and secured a 128% increase in total RFP submissions...

40%

Increase in Hotel Booking Referrals

Capturing Growth via Low-Hanging Fruit

Simpleview deployed heatmaps, scroll maps, and heuristic analysis to identify immediate optimization opportunities for Tourism Saskatoon. By implementing less committal call-to-action copy and embedding the primary booking engine across the highest-volume travel planning pages, the team successfully captured a 40% lift in total conversion rates...

367%

Increase in Visitor Guide Requests

Levering Serial Position for Navigation Lift

Simpleview applied the serial position effect to redesign the navigation layout for Cumberland Valley Visitors Bureau. By moving buried high-priority conversion anchors to prominent top-tier placements, the team streamlined the user discovery path, securing a massive 600% lift in CTA click-through rates...

*Please note link is a screenshot of the original article.

160%

Increase in Visitor Engagement

Mitigating Visitor Anxiety to Lift Engagement

Simpleview developed a targeted strategy to ease travel anxieties during reopening the reopening phases of the COVID pandemic. By deploying a schema-optimized FAQ widget across high-volume category paths, the team provided immediate info transparency, eliminated search friction, and captured a 160% lift in visitor engagement...

*Please note link is a screenshot of the original article.

513%

Increase in eNewsletter Signups

Optimizing the Footer for Conversions

Simpleview created a targeted UX test to scale email acquisition across internal page funnels for the Greater Columbus CVB. By systematically deploying a persistent newsletter call-to-action to the interior footers across the site, the team completely disproved traditional footer scrolling bias, securing a 513% increase in eNewsletter signups...

*Please note link is an image of the recreated article.

ASSETS

Infographic

Why Should DMOs Test?

Infographic

What is A/B Testing?

Guide

Four Phases of CRO

Infographic

CRO Test Tips

Guide

Conversion Rate Optimization

Guide

Conversion Rate Optimization

Guide

CRO Phase Two: Testing Deep Dive

Infographic

Is Your Testing Process Unhealthy?

Image Asset

Phases of CRO Visual Cycle

LET'S WORK TOGETHER

Strategic Digital Growth & High-Performance Leadership.