Michele Barnes

integrity

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innovation

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inspiration

MEET ME

I am a performance-driven, director-level digital strategist with 14+ years of experience engineering B2B and B2C growth. Having developed strategies across nearly every leg of the digital lifecycle, from SEO and paid media to email and marketing automation, my core expertise lies in transforming complex user journeys into high-converting, revenue-generating pipelines, through UI/UX optimization and full-funnel CRO.


Beyond the data and technical architecture, my leadership is grounded in a simple truth: customer relationships are the ultimate driver of business success. Whether directing growth marketing initiatives or leading client-facing customer success teams, I am passionate about driving measurable business impact through strategic consultation, empathetic relationship-building, and high-performance team leadership.

Out of Office

Great strategy is fueled by a life well-lived; explore the off-screen pursuits that keep me sharp. 

Meet me out of the office.

  • Certified Optimizer
  • Google Analytics 4
  • Statistics for A/B Testing
  • Google Analytics Individual Qualification
  • Shopping Advertising
  • Display Ads Certification
  • Video Advertising

DIGITAL GROWTH & CRO

Engineering the Journey: I don't just look at traffic; I look at behavior. For 14+ years, I've mapped complex B2B/B2C journeys to eliminate friction and optimize the UI/UX, transforming standard web traffic into high-converting, scalable revenue pipelines.

Mastering the Full Lifecycle: True growth doesn't happen in a silo. I look at the entire digital ecosystem to bridge the gap between Paid Media, SEO, email marketing, and marketing automation to create a seamless user experience.

Data Over Guesswork: Using statistics for A/B testing and deep behavioral analytics, I grow teams focused on data-backed strategy and not hunches to maximize conversion rates.

CLIENT SUCCESS & LEADERSHIP

Relationships Run the Business: Beyond the data, I believe customer relationships are the ultimate driver of business success. I approach clients with empathy, acting as a strategic consultant to deliver value and drive long-term retention.

Cultivating High-Performance Teams: Leadership to me isn't about oversight; it's about enablement. I'm passionate about scaling and mentoring agile, client-facing teams that know how to marry data-driven execution with human-centric service.

Connecting Marketing to Retention: CRO doesn't end when the lead or sale is obtained. I bridge the gap between initial customer acquisition and long-term customer success, to ensure that the promises made in growth marketing are actually delivered across the entire lifecycle.

DRIVING 40% YoY TICKET REVENUE

When I was initially brought on to oversee Conversion Rate Optimization (CRO) by Simpleview, Inc. and the Tucson El Conquistadors for the PGA TOUR Champions' Cologuard Classic, I quickly noticed a critical gap; their paid media, SEO, and email marketing efforts were operating in complete silos. I deployed tactical website and funnel optimizations to rescue underperforming ticket promotions and capture immediate demand.


Real growth, however, requires a unified strategy. By Year 2, I stepped into a broader leadership role, developing a comprehensive campaign roadmap that united paid search, paid social, email, marketing automation, and SEO into a single, high-performing engine. Entering Year 3, I leveraged a rigorous SWOT analysis of our historical data to refine our target audience and scale our reach even further.


The Outcome: By transforming disconnected tactics into a cohesive digital ecosystem, we drove an average of 40% YoY growth in ticket sales for three consecutive years.

The Challenge: Disconnected, siloed marketing channels (Paid Media, SEO, Email) causing fragmented user journeys and lost ticket revenue.


The Strategy: Evolving from tactical CRO execution to full-scale strategic leadership, architecting unified multi-channel roadmaps and continuous SWOT optimizations.


The Result: ~40% YoY Growth in Ticket Sales maintained across a multi-year trajectory.

TRUSTED PERFORMANCE

Explore peer recommendations, internal kudos, and industry accolades reflecting a proven track record of innovative problem-solving and digital experience leadership.

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Explore peer recommendations, internal kudos, and industry accolades reflecting a proven track record of innovative problem-solving and digital experience leadership.

BEYOND THE PIPELINE

When I'm not engineering growth strategies or leading client success teams, I'm sharing insights on stage at digital summits or writing about industry trends and learnings. 

LET'S WORK TOGETHER

Strategic Digital Growth & High-Performance Leadership.